Job Description

Job Details Job Location: Dallas, TX 75241

Homeward Bound Inc. is seeking mental health technicians for its crisis residential and crisis respite units. Individuals on these units typically have a mental health diagnosis and some have been chronically unhoused for a significant length of time. Qualified individuals for these positions will have a passion for helping others, the ability to be patient, a desire to see them succeed, and a high school diploma or GED. There are weekday openings from 3pm–11:30pm and 11:00pm–7:30am, and at various times on Saturdays and Sundays.

Responsibilities

• Establish and maintain resident rapport with every client by sharing knowledge of personal living skills with clients both in groups and on an individual basis
• Complete administrative intake forms with every new client
• Complete 15‑minute observation logs for every client on the unit
• Accompany clients to meals, outdoor breaks, and other areas throughout the facility as needed
• Facilitate psychosocial groups on a daily basis and complete the documentation for group notes
• Prepare for new clients and participate in the new client search and inventory process
• Assist in discharge process for clients as needed including re‑inventorying their belongings
• Provide safe transportation in the company vehicle to drop off and pick up clients as needed
• Have a current driver’s license and up‑to‑date personal liability insurance
• Audit client charts as requested
• Keep consistent communication with supervisors when crises occur
• Facilitate self‑administration of medication with clients during regularly scheduled and unplanned medication times
• Be comfortable dealing with individuals who have experienced significant amounts of trauma and be prepared to assist in verbally de‑escalating clients
• Be adept at navigating the department’s electronic health record
• Be able to collaborate well with other team members as well as be a part of an interdisciplinary team

Qualifications

• Passion for helping others
• The ability to be patient
• Desire to see others succeed
• High School or GED required
• Must have reliable transportation
• If in a program of substance recovery, must have at least one (1) year continuous sobriety

Knowledge and Ability

• Possess good oral and written communication skills
• Observe client confidentiality requirements
• Adhere to facility policies and procedures
• Demonstrate good interpersonal relationship skills with clients and staff members
• Perform assigned duties and responsibilities in a timely manner
• Possess the ability to control problem situations in a calm and directive manner
• Possess the ability to establish and maintain a rapport with the clients
• Possess the ability to motivate, confront, and self‑disclose in an appropriate manner
• Demonstrate warmth, realness and empathy
• Willing to upgrade knowledge and skills through continued education and training

Job Tags

Similar Jobs